We ship via USPS and UPS - shipping times depend on your location. At checkout you can see the timing of each shipping service based on your location! UPS 2-day Air or Overnight are guaranteed services. Please note that USPS and UPS Ground are estima
Yes! Select "SWP HQ" at checkout to pick up your order at our office located at 1323 Columbia Dr, Suite 300, Richardson TX 75081. Once ready, you’ll receive an email with pickup instructions.
Once your order is placed, we will ship it in 5 business days. Depending on when you need it delivered please select the appropriate shipping service (USPS is slow and not recommended). UPS ground is very reliable and 1-4 days estimated based on your
Yes, but customers in these regions are responsible for all shipping charges, duties, and additional fees (free shipping does not apply to these regions). Additional fees may apply for international orders including duties for international shipment
Once shipped, you’ll receive an email with tracking information. If you can’t locate it, contact us, and we’ll resend the details.
Check the tracking info emailed at shipment. For delays, we suggest checking with the carrier. USPS can sometimes have delays that take a week or two longer, it will deliver though!. What if my package is lost?Contact us so we can help file a claim a