What if my package is delayed or lost?Updated 7 months ago

Check the tracking info emailed at shipment. For delays, we suggest checking with the carrier. USPS can sometimes have delays that take a week or two longer, it will deliver though!

What if my package is lost?
Contact us so we can help file a claim and explore reshipment options if necessary.

What should I do if my package shows as delivered but I didn’t receive it?
First, check around your property, with neighbors, or building management, as packages are sometimes delivered to a nearby location. If you still cannot find it, contact us, and we’ll assist in reaching out to the carrier.